Frequently Asked Questions
When you will receive your order
For live stock shipment after preparing the fish before shipping usually next business day. For more info please see Shipping policy.
How to get our latest inventory update
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What happened if fish arrived dead
Don't panic, simple contact us ASAP, if it falls under our DOA policy guideline you will receive a fish credit towards the your purchase/ order. For more detailed info please see DOA policy under the Refund Policy